FAQs

 

Jewelry Care

You can best preserve your jewelry by removing it before showering, sleeping, swimming, exercising or applying any moisturizers or fragrances. Do not expose to continuous moisture or heat.

Gold Plated Jewelry

We partner with a leading, family-run factory in Rhode Island to plate in a sustainable manner. Our 24k gold- plating boasts a generously thick layer of gold electroplated to ensure optimal durability. To maintain the luster and longevity of your chosen piece, it's essential to steer clear of water, lotions, perfumes, oils, and other harsh chemicals. After wearing, a gentle wipe with a dry cloth helps retain its shine.

Brass jewelry 

Brass is an alloy of copper. The high copper content in brass and bronze can cause it to darken over time. This is primarily due to a reaction to water and humidity. A polishing cloth will get it back to it's original luster. 

Return Policy

You can return  items within 14 days of delivery for a refund or exchange (minus shipping). Email us at tillydoro@gmail.com

Repair

Structural repairs (jump ring, chain or clasp breakage) and associated shipping fees are covered within the first three months after purchase.