FAQs

 

Jewelry Care

Gold-Plated Pieces:

We partner with a leading, family-run factory in Rhode Island to plate in a sustainable manner. We use real 24k gold in our plating process. Gold-plated pieces offer a beautiful, budget-friendly alternative to solid gold jewelry.
To keep your pieces looking their best,steer clear of water, lotions, perfumes, oils, and other harsh chemicals take them off before swimming and before workouts. 

Brass:

Brass is an alloy of copper. The high copper content can cause it to darken over time. This is primarily due to a reaction to water and humidity.
Brass is a fan favorite for its rich, golden-brown tone. While it naturally develops a patina with age, a quick buff with a polishing cloth will restore its original luster.

 

Return Policy

You can return  items within 14 days of delivery for a refund or exchange (minus shipping). Email us at tillydoro@gmail.com

Repair

Structural repairs (jump ring, chain or clasp breakage) and associated shipping fees are covered within the first three months after purchase. After that date items can be repaired at a minimal charge. Contact us for details.